Privacy Policy
Your privacy at Fitzgeraldine Urban House
We value clear communication and respectful handling of personal information. This policy explains what we collect, how we use it, and how you can reach us for any questions.
Who we are
Fitzgeraldine Urban House is a home goods and lifestyle retailer based in Marikina City, NCR, Philippines. We offer retail and selected bulk purchases with a focus on practical, well-made products.
- Business Address: 35 Block 6, Lot 1, Ringgit Street, Barangay Fortune, San Miguel, Marikina City, NCR 1809, Philippines
- Email: info@fitzgeraldineurbanhouse.site
- Phone: +63 968 264 3932
- Hours: Monday – Saturday, 8:00 AM – 6:00 PM
Information we collect
- Contact details: Name, phone number, email, and address for inquiries, orders, and delivery coordination.
- Order details: Items, quantities, preferences (e.g., colors), delivery notes, and payment method selection.
- Communications: Messages you send to us for support, availability checks, and order updates.
- Optional data: Feedback, special instructions, or documents you choose to share for order processing.
How we use your information
- To confirm product availability, colors, and delivery arrangements.
- To prepare and send payment instructions based on your selected method.
- To coordinate delivery schedules and pickup options where applicable.
- To provide updates, answer questions, and support after-sales concerns.
- To comply with applicable laws and maintain business records as required.
Sharing and disclosure
We do not sell your information. We may share limited details with service providers strictly for:
- Delivery and logistics partners to fulfill your order.
- Payment processors to complete transactions securely.
- Compliance with legal obligations when required by law.
Data retention
We retain personal information only as needed for order fulfillment, support, and legal or accounting requirements. When data is no longer required, we securely delete or de-identify it where feasible.
Your choices and rights
- Request access to the personal information we hold about you.
- Ask for corrections if details are inaccurate or outdated.
- Request deletion where applicable, subject to legal requirements.
- Opt out of non-essential messages; essential updates (e.g., delivery, payment) will still be sent.
To exercise these options, contact us at info@fitzgeraldineurbanhouse.site or +63 968 264 3932.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method is fully immune from risk, but we work to limit access and ensure appropriate handling.
Contact us
If you have questions about this policy or how your information is used, please reach out.
- Email: info@fitzgeraldineurbanhouse.site
- Phone: +63 968 264 3932
- Business Hours: Monday – Saturday, 8:00 AM – 6:00 PM
We may update this policy to reflect changes in our practices or legal requirements. The latest version will always be posted here.